How had Coca-Cola managed to reach these areas and establish sales? Melinda identified three key activities
- They ensured they had real time data and acted on it to adapt to local needs and what was happening on the ground. In contrast, too often development projects are only assessed at the end when it is too late to adjust course or even fine tune
- They used local entrepreneurial talent, getting enthusiastic local people to act as distributors for them. Exactly the same point was made by Mechai Viravaidya later on when he described a campaign to make condoms available everywhere in Thailand, which shows that the same approach is sometimes applied in the field of development, although there is work to do to make it the norm.
- They market Coke as an aspirational drink, whereas too often development goals and activities are presented in terms of things to be avoided or as necessities. This should be so easy to change, since people do aspire to be healthy, to be well-educated, to have jobs and to live in a safe, sustainable environment. We marketing people just have to do a better job of promoting the goals and putting them in terms that people are enthusiastic about.
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